This Privacy Policy explains how playride.gr (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website.

1. DATA CONTROLLER
The data controller is:
www.playride.gr
Email: tasos@playride.gr

2. PERSONAL DATA WE COLLECT
We may collect and process the following data:

a) Contact Form Data
When you submit a form via Elementor Forms, we collect:

– Name
– Email address
– Any message or information you provide

Form submissions are:

– Sent to our email inbox
– Stored in the website database (Elementor Submissions)

b) Technical Data
We automatically collect:

– IP address (anonymised where possible in Google Analytics)
– Browser type and version
– Device information
– Operating system
– Pages visited and time spent on the site

c) Cookies and Tracking Data
We use cookies via CookieYes to manage consent and categorize cookies (necessary, analytics, marketing).

3. HOW WE USE YOUR DATA
We use your data to:

– Respond to contact form enquiries
– Operate and maintain the website
– Improve website performance and user experience
– Analyse website traffic and behaviour
– Prevent spam and abuse
– Ensure security of the website

4. LEGAL BASIS (GDPR)
We process your data based on:

– Consent (e.g. cookies, analytics tracking)
– Legitimate interest (e.g. security, spam protection, basic analytics)
– Contract or pre-contractual communication (e.g. replying to enquiries)

5. THIRD-PARTY SERVICES
We share or process data using the following third parties:

Google Services
We use:

– Google Analytics 4 (GA4)
– Google Tag Manager
– Google reCAPTCHA v3

These services may collect:

– IP address
– Device and browser data
– User interaction data

Google may process this data outside the EU under their privacy terms.
More info: https://policies.google.com/privacy

Elementor Forms
Form submissions are processed and stored via Elementor and your WordPress database.

CookieYes
We use CookieYes to:

– Collect and store cookie consent
– Control tracking scripts based on user preferences

6. COOKIES
We use cookies for:

– Essential website functionality
– Analytics (Google Analytics)
– Security (reCAPTCHA)

You can manage or withdraw consent at any time via the Cookie banner.

7. DATA RETENTION
We retain personal data only as long as necessary:

– Contact form submissions: stored until no longer needed for communication or deleted upon request
– Analytics data: retained according to Google Analytics settings
– Cookie consent records: stored as required by law

8. DATA SECURITY
We use appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorized access.

9. YOUR GDPR RIGHTS
If you are in the EU/EEA, you have the right to:

– Access your personal data
– Correct inaccurate data
– Request deletion (“right to be forgotten”)
– Restrict or object to processing
– Data portability
– Withdraw consent at any time
– Lodge a complaint with a supervisory authority

10. reCAPTCHA PROTECTION
We use Google reCAPTCHA v3 to protect our forms from spam and abuse.
This system may analyse:

– Mouse movements
– IP address
– Browser behaviour

This is subject to Google’s Privacy Policy and Terms.

11. THIRD-PARTY LINKS
Our website may contain links to external websites. We are not responsible for their privacy practices.

12. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Updates will be posted on this page.

13. CONTACT
For any questions regarding this Privacy Policy:
Email: tasos@playride.gr